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How would I get my products or leaflets to DLM?
We operate a state-of-the-art warehouse in the Midlands. Full instructions will be provided to you on receipt of an order.
- What notice period is required for a leaflet distribution?
We normally require a minimum 14 days notice from the time of a confirmed booking.
Required notice periods may vary based on the size and scale of the distribution project.
- How long will it take for my leaflets to be delivered?
This will vary based on the selected distribution method and the scale of the project. We will endeavour to communicate fully with you if we anticipate any undue delays.
- How can I be sure that the distribution has taken place?
We provide checklists on request for Solus distributions (five checks per thousand households in the delivery area)
Checklists are sent to you around two weeks after the delivery has been completed.
Backchecks from shared deliveries are provided when possible.
- What are the typical response rates?
Research by the Direct Marketing Association shows that:
* 62-71% of consumers find door drops useful.
* 48% have visited a store, bought a product or sent for information as a result of a door drop.
* 79% keep, pass on, read or glance at door drops
- What if I am not happy with the service?
All complaints are dealt with in accordance with our complaints procedure which is set out in our Terms and Conditions (provided to all clients).
Also, all of our clients have the peace of mind that DLM is a member of the Direct Marketing Association (DMA).
Client Testimonial
'Whilst DLM completed our leaflet distribution campaign our website generated three times our normal hits on launch day, and for the month as a whole our average hit rate was doubled.
MRC Centre for Neurodegeneration Research, King's College London www.mindsearch.co.uk
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Dr. Paul Wicks
MRC Centre for Neurodegeneration Research
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